We are heavily customer focussed, and know that our customers need to understand what they are paying for. We offer a free design service, including access to our solution architects, to help you whiteboard, then construct, a proposal detailing all aspects of your hosted infrastructure.
We believe that the design of managed and complex hosting systems should follow our ADIS methodology
Requirements gathering can make or break hosting projects, and without a thorough under-standing of the relevant infrastructure components it can be almost impossible to create solutions that fully meet requirements. Our consultants ensure that our customers understand exactly what hosting components will be involved during implementation, so you understand where the risks (if any) are and how to plan accordingly. Depending on the project a detailed analysis will be carried out and documented as part of our approach
We have a team of solution architects whom we call the ‘Umbee Gurus’ (they like it!). They have extensive experience in infrastructure design and migration, and have successfully cre-ated solutions to help our clients meet the most demanding IT challenges. By utilising the Umbee Guru team you’ll be able to overcome the challenges of your infrastructure project.
The implementation phase of a project can be the most demanding, and a clear understand-ing of resourcing and business impact is essential to ensure that it runs as smoothly as possible. We’ll be on board throughout your implementation, guiding your business every step of the way.
At Umbee we pride ourselves in delivering “Umbee-Lievable” support, and we invest in our staff to make sure they’re fully qualified to face every challenge. We also bring in support from external companies if necessary.
The result of the ADIS approach – smooth implementation and happy customers!